An agreed greeting and questions
Language, stated hours and qualification questions are based on information confirmed by your business. Unknown answers must not be invented.
Saint-Jérôme · Laurentians
AI receptionist
Organize incoming calls with an AI voice in French and English. The flow can collect the reason for the call, ask questions agreed with you and send a summary to your team.
A service shaped around your business
This service suits businesses receiving repeated questions, calls outside their available hours or messages that need qualification. Preparation matters: an agent needs clear limits, information it may share and a process for handing a request back to a person. It does not replace your professional judgment.
Useful messages for the team
The stated need, contact details provided and relevant information can be summarized and sent by email, according to the chosen flow.
Limits and human follow-up
Urgent requests, exceptions, errors and callback needs require explicit instructions. Availability also depends on the telephone and technical services used.
Prepare for the first conversation
Provide your services, hours, approved answers, qualification questions and callback rules. Identify the phone number, summary recipients and situations requiring escalation. Privacy and retention requirements need to be defined for your business before launch.
Questions before getting started
Can callers use French and English?
The advertised service includes French and English flows. Both languages and language changes need to be checked against your business instructions.
Can the agent handle everything?
No. Answers and actions depend on the configured information and integrations. Requests outside that scope need to go back to your team.
How is pricing determined?
The call flow, connected tools, telephone requirements and expected usage need to be specified. This page does not advertise an unlimited-calling package.